For Member Pre-Registration

• Click Member Self Service link
• For members already registered with NSSF click Existing Member eCertification link. In case you don’t remember you NSSF membership number, visit the nearest NSSF branch for assistance.
• For New member (without prior NSSF registration number) click Member Registration.
• Complete the form displayed accurately.
• Print the application notification and contact the nearest NSSF office for certification.
• Contacts for the nearest NSSF branch are available on the same web page.

Member Activation

• Once issued with a Pin Key from NSSF office, go to Member Activation.
• Type in Username, Password, and Pin Key then click Activate to complete activation.

Member Recertification

• If you have forgotten your Username and Password, click Member Recertification and re-enter the application details with new Username and Password.

Forgot/Lost Password

• In case you have forgotten your password, click on the Recover Forgotten/Lost Password Credentials link then fill in the mandatory fields. Note: You must have activated your account to be able to reset the password

How To Top up your NSSF Voluntary Contributions

• Pay via Mpesa, Paybill number 333300 quoting your full NSSF membership number, including leading zeros and the trailing ‘X’ character where applicable as the account number

Employer Pre-Registration

• Click on the Employer Self Service link
• For employers already registered with NSSF click on the Existing Employer eCertification link.
• For New employer (without prior NSSF registration number) click on the Employer Registration link.
• Complete the form displayed accurately.
• Print the application notification and contact the nearest NSSF office for certification.
• Contacts for the nearest NSSF branch are available on www.nssf.or.ke/branches

Employer Activation

• Once issued with a Pin Key from NSSF office, click on the Employer Activation link.
• Type in Username, Password, and Pin Key then click Activate to complete activation.

Employer Recertification

• If you have forgotten your Username or Password, click on the Employer Recertification link and re-enter the application details with a new Username and Password.

How To Prepare your NSSF Return

• Prepare payroll excel file (Download payroll template from Employer Self Service Resources page)
• Convert payroll file to NSSF return through Payroll Converter. Select the eConverter from Payroll to SF24 Option.
• Type in NSSF Employer Number
• Type in Payroll Period (MM/YYYY, eg 08/2016 for August 2016)
• Select Payroll Type (Select Regular except for special cases)
• Select desired level of contribution
• Upload Payroll File to convert
• View the generated NSSF Return file (SF24) and save to your desired location

Forgot/Lost Password

• In case you have forgotten your password, click on the Recover Forgotten/Lost Password Credentials link then fill in the mandatory fields.
• Note: You must have activated your account to be able to reset the password.